Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• • Restaurant business information and contact details
• • Menu items, pricing, and availability data
• • Customer order and preference data
• • Usage data and analytics
• • Communication records with our support team

2. How We Use Your Information

We use the information we collect to:

• • Provide and maintain our restaurant automation services
• • Process orders and facilitate customer communications
• • Generate analytics and insights for your business
• • Improve our AI algorithms and service quality
• • Provide customer support and technical assistance
• • Send service updates and security notifications

3. Data Ownership and Control

You retain complete ownership of your customer data, order history, and business analytics. SAVERA acts as a data processor, not a data controller. You can request data export or deletion at any time. We will never sell your data to third parties or use it for competing businesses.

4. Information Sharing

We may share your information only in the following circumstances:

• • With your explicit consent
• • With service providers who assist in our operations (under strict confidentiality agreements)
• • To comply with legal obligations or court orders
• • To protect the rights, property, or safety of SAVERA, our users, or the public
• • In connection with a merger, acquisition, or sale of assets (with notice)

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and SOC 2 Type II compliance. Access to your data is strictly limited to authorized personnel who require it for service provision.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, you have 90 days to export your data before permanent deletion. Some information may be retained longer for legal compliance or security purposes.

7. International Data Transfers

Your data is primarily stored and processed in the United States. If you are located outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.

8. Your Rights

Depending on your location, you may have the following rights:

• • Access to your personal information
• • Correction of inaccurate data
• • Deletion of your data
• • Data portability
• • Objection to processing
• • Withdrawal of consent

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, contact us at:
Email: hello@savera.dev
Phone: (682) 480-5753
Address: Dallas, TX

For data protection inquiries specifically, you may also contact our Data Protection Officer at: privacy@savera.dev